Can I Cancel My Order?

Because of some reasons, customers would like to cancel their order after payment. For this issue, please check our policy as followings:

1. If you ask for order cancellation within 12 hours after payment, we will cancel it for you and give you full refund.

2. If you ask for order cancellation within 12-24 hours after payment, there are two cases:

    A. For standard size product, we will refund you in full;

    B. For custom-made product, we only refund you 80% product total plus shipping fee, 20% material fee will be deducted from product total. Because after 12 hours of payment, order has entered into tailoring process.

3. If you ask for order cancellation within 24-48 hours after payment, there are also two cases:

    A. For standard size product, we will refund you 80% product total plus shipping fee;

    B. For custom-made product, we only refund you 50% product total plus shipping fee, 50% material fee and labor cost will be deducted from product total.

4. If you ask for order cancellation over 48 hours of payment, we only refund you 50% product total plus shipping fee whatever the product is standard size or custom-made measurements.

    Notice: If the product is sent out after 48hours, we will not accept your order cancellation.